We offer easy returns and exchanges for Australian orders within 14 days of delivery. We want you to be completely satisfied with your purchase and if you change your mind for any reason, there are a number of options available for you to return your item to us.
Returned items must be unworn, unused and in perfect condition with all original tags and packaging intact.
If your return does not comply with these conditions we cannot accept your items and they may be rejected and returned to you.
Full price items can be returned for a full refund, credit note or size exchange.
Sale items, including styles marked down during a flash sale, cannot be returned.
A return fee of $15 will apply to Australian returns to cover the return shipping label, and will be deducted from the refund or credit note amount.
If your return is eligible for a refund, you will be refunded back to your original payment method, less the return shipping fee and any original shipping fees. Once the refund has been issued, you will be notified via email. Please allow up to five business days for this amount to appear in your account.
Sale items refer to items marked down . These cannot be returned for a refund or store credit, unless in the event of them being faulty. Items are eligible for direct size exchange, pending size availability. Please note, if your desired exchange size is not available, you cannot return the item for store credit or refund.
If final sale items are returned despite this policy, items will be sent back to you at an additional charge.
All items are quality controlled to a high standard before dispatch, but if you receive an item that is not 100% right please contact us at email@example.com with your order number and images of the fault or issue and we will work with you to resolve it as soon as possible.
Please note that items which are damaged or as a result of normal wear and tear; by accident; failure to use in accordance with care instructions; or through misuse will not be considered faulty.